General Inquiries

For questions about accounts, billing, feature requests, or platform usage, please contact our support team at:

[email protected]

To help us respond promptly, please include in your message:

• Your organization name and primary contact
• A concise description of your question or issue
• Your Obupo account ID or user handle (if applicable)
• Your preferred contact method and time zone

Developer Submissions

Obupo welcomes developer partnerships and third-party integrations. To ensure a structured review, submit requests to [email protected] with the subject line: “Developer Submission.” Include:

• Developer organization name and primary contact
• Overview of the submission: intended platform compatibility (e.g., Web, iOS, Android), use case, and value proposition
• Technical details: API endpoints, authentication approach, data scope, and security considerations
• Supporting materials: product screenshots, demo video or walkthrough, links to terms of service and privacy policy
• Timeline and any requirements for testing and onboarding

Review criteria include policy compliance, security posture, user experience impact, and overall platform integrity. We will communicate next steps in writing and aim for a timely resolution.

Response Times

We provide explicit expectations so you can plan appropriately. Times reflect business hours and exclude weekends and public holidays unless noted otherwise.

• General inquiries: typically 1–2 business days. High-priority issues may be acknowledged within 24 hours.
• Billing or account-specific questions: 1–3 business days, depending on complexity.
• Developer submissions: 3–5 business days for initial review; additional cycles may be required if more information is needed.

If your matter is urgent, please indicate urgency in the email subject line to help us prioritize appropriately.